Board of DirectorsMeet the board members of the Midwest Contact Center Association: Minneapolis ChapterJeremy Hyde PresidentSr. Director, Customer Service at Sun Country AirlinesZach Tiger Vice PresidentSr. Product Owner, Employee Contact Center at Andersen CorporationHale Jay Treasurer President, Contact Center Consulting GroupBeth Gauthier-Jenkin SecretaryVice President Customer Care at Gopher SportScott Current President at Current ConnectionsTim Austrums CEO, Customer Experience Consultant at The Connected HivePreston Black Sales Leader at TEKsystems Chicago ChapterHale Jay President, Contact Center Consulting GroupTim Austrums CEO, Customer Experience Consultant at The Connected HiveMike Davito Senior Vice-President, Sales - North America, SharpenCXRuth Drew Director of Customer Experience, Flinn ScientificMillicent McIntyre Senior Director Buyer Services, Insurance Auto AuctionLaurie Christianson CS Systems and Audit Manager, UlineLisa Majeske Account Executive, RingCentralJoani Holmes Director of the Service Center, American Bar AssociationJoe Rice Founder and CEO of CXponent
